FAQ
1. How to purchase your ideal products?
A: Please provide us with your water source details, water quality parameters, flow rate requirements, and available ground area. (Contact us for more specific requirements.)
2. What are the payment terms?
A: We accept both T/T (Telegraphic Transfer) and L/C (Letter of Credit). T/T is preferred. Payment structure:
30% deposit before production
70% balance payment before shipment
3. What is the delivery lead time?
A: Delivery time varies depending on order quantity. Typically, we complete orders within 4-6 weeks after receiving deposit.
4. What are the packaging standards?
A: Standard export packaging is included. Special packaging requests can be accommodated at additional cost (to be borne by customer).
5. How is corrosion protection ensured?
A: We use premium anti-corrosion coatings from world-leading brands (e.g., Sigma Coatings, Rainbow). All surfaces receive strict multi-layer coating application following ISO standards.
6. What manufacturing processes are used?
A: Our production utilizes advanced technologies including:
Laser/plasma cutting systems
Automated welding equipment
CNC precision cutting and bending
7. What about installation support?
A: We provide:
Detailed installation manuals with drawings
Optional technician dispatch (customer covers: visa fees, round-trip airfare, local accommodation, and service fees)
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